Payment & Platform Help

Payment & Platform Help

Buy from China.
Without a Chinese account.

We operate Chinese payment systems and shopping platforms on your behalf — so you can buy from 1688, Taobao, and other China-only platforms without the language or payment barriers.

What’s Included

What This Service Covers

💳

1688 & Taobao Orders

We place orders on China's domestic wholesale and retail platforms, communicate with sellers in Mandarin, and handle all payment steps from start to finish.

📱

Alipay & WeChat Pay

These payment systems are not accessible to most foreign cards. We process the payment on your behalf and send you the full transaction record and receipt.

🔧

Platform Account Setup

Need a 1688 account set up or a platform registration completed? We handle the Chinese verification steps you cannot complete from abroad.

Is This Right for You?

Who This Service Is For

Buyers sourcing directly from 1688

1688 is China's domestic wholesale platform with prices far lower than Alibaba — but it requires a Chinese account and payment method. We give you access without the barriers.

Anyone blocked by Chinese payment walls

Alipay and WeChat Pay block most foreign cards. If a supplier has asked you to pay via one of these methods, we handle it.

Small-order buyers

Chinese domestic platforms often have better pricing for small quantities than Alibaba. We make those platforms accessible to you.

Process

How It Works

01

Submit your request

Fill in the contact form or message us on WhatsApp. Describe what you need in plain English — no technical brief required.

02

We handle the China side

We communicate in Mandarin, navigate Chinese platforms and contacts, and do the work for you online. You get updates in English throughout.

03

You receive the results

Report, translation, tracking number, or summary — delivered clean to your inbox within the agreed timeframe.

Deliverables

What You Get

  • Completed transaction confirmation and receipt
  • Order placed and acknowledged by the seller
  • Full screenshot record of every step
  • All Mandarin communication with the seller handled
  • Delivered within 1 business day per task

Pricing

What It Costs

$49 per task

Fixed price, listed upfront. No hidden fees added after the fact.

FAQ

Common Questions

How does payment work — is my money safe?

You pay MandarinDesk in USD via bank transfer or card. We handle the Chinese-side payment from our account and send you a full receipt for both transactions.

What platforms can you access?

1688, Taobao, Tmall, Pinduoduo, WeChat stores, and Alipay or WeChat Pay transfers. If you have a specific platform in mind, ask us and we will confirm.

Can you handle large payments?

For orders above $2,000 equivalent, contact us first so we can confirm the right process. Standard per-task pricing applies to orders up to that amount.

Ready to get started?

Describe what you need. We reply within 24 hours with a clear plan and fixed price.